My order from Morplan promises to deliver within 24 hours. They have never failed an all the years I have used them. DX has failed miserably. I explained I may not be here and without a time slot I am unable to wait in. The driver did not even use our very load doorbell when we were here. Now on day 3 waiting for my parcel. Personally I would never use this company for my business deliveries. You cannot speak to anyone personally and the website is difficult to use.