I ordered a weight lifting bar from Amazon from MK and when it arrived the driver stated to my wife "those numpties haven't packed it right, they have missed off the protective end caps"! He then pushed the bar Tommy wife who dragged it into the hallway. It was only then we noticed the package was smeared with sticky oily substance that smeared along our cream carpet. I contacted the seller who then spent over a month continually telling me they were liaising with DX and apologising for delays. We bought some Dr Beckman carpet cleaner which helped. We then borrowed a Vax cleaner from our friends and just needed to buy the detergent. So after several attempts and products and effort we have got it pretty clean. I sent all photos, CCTV of the product being delivered and today I have had another reply stating DX want me to get an estimate for my carpet cleaning?! Erm, we told you we cleaned it! Do you really think we would leave greasy oil on our hallway carpet for over a month?! Dreadful response, no decency whatsoever, it cannot be proven who was at fault but it's a safe bet that the oily substance was in the DX vehicle. Will refuse to deal with any company who