Doesn't even deserve 1 star. TERRIBLE company. No service offered, online chat never available, phone lines always automated then cuts off. Waited in all day, they then sent a mail saying I was not in and they left a card. They didn't leave a card. It's NOT possible to contact this company whether its about the parcel or about complaining about the rude and abusive driver (he said "if you want your package you have to come here" driver, who then lifted it in the air so I couldn't reach whilst he finished being rude) . DO NOT USE. Terrible!