Hopeless and totally useless company…avoid at all costs!!
DX notified me by email and txt msg that my order would be delivered today 28/3/24. Unlike most courier companies they do not offer a delivery window but instead advise that delivery will take place on that date between 9-5 I presume. I had to take time off work to be in to take receipt of my parcel.
It never arrived and DX simply updated delivery to anytime on Saturday coming which is a further two days away.
I tried contacting DX for a proper explanation as to why delivery did not take place today as promised but it’s impossible to speak with a human just machines so I’m no further forward.
There are FAR SUPERIOR courier firms out there…avoid DX like the plague!