My parcel was not delivered on the time or date of the signature stated, and the delivery driver seems to have made up a name and signatory for someone who clearly doesn't exist. He just put the name as the first word on the address and signed it with a squiggle, i confirmed with everyone in the address and no such person exist here nor does anyone have this signature. On top of this DX seems to be giving me the run around by saying it is the responsibility of the sender to raise a dispute with them as the are contracted by the sender, but this is irrelevant for me as you as the courier company show be aware of where my parcel is and if not should speak to your delivery drivers and find out where it is. Why do I have to go and call different people to find a parcel that you advertise yourselves to be able to deliver?