Overnight delivery for delivery on Tuesday. It has been in Aberdeen since Tuesday Morning and should have been delivered Tuesday afternoon. It is now Thursday 1500 and it is still in the Aberdeen Depot.
However 1 box from the company that was small was delivered a day late (It was unsealed and squashed,) but as the main box is bigger they are too lazy to get it out on a van.
When calling customer services i was advised it would be delivered Wednesday afternoon if any of the drivers returned that day. (But the drivers are lazy and deliberately do not return to collect more deliveries.) The woman said if not Wednesday evening it would be first thing Thursday morning. As i said it is 1500 on Thursday and it shows it was scanned at 0340 this morning in Aberdeen again and should have been put out for delivery. But due to it being a half metre box (54v Sliding mitre saw) again too lazy to put it in a van.
Due to this delivery company i have now ordered my other tools from a different company who does not use the 3 companies attached with DX as they are clearly employing people that are lazy, have too many deliveries for them, So not enough drivers either. An overnight delivery has been 3 days and im still waiting.
I cannot recommend them due to lack of employees, ridiculous delivery time and complete lack of laziness within their work structure.