Took a day off of work to receive my parcel. Delivery window was between 2-4pm but it never got delivered and live tracking turned off. I’m genuinely very very very disappointed. If it was a regular parcel I could care less but this item that they’re delivering is a travel document. A literal travel document which I need for a trip soon. I’m honestly shocked and utterly disgusted by this service, and why the visa application centre uses this dump of a delivery company knowing that they’re delivering IMPORTANT DOCUMENTS. AVOID AT ALL COSTS!
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