Do not use this courier company, the communication is poor and inaccurate. I was notified of delivery on 24th December with a time slot, the app placed the delivery driver (Omar) on my road. Then, the delivery vehicle moved out of my location without making a delivery. I received an update stating "Unable to locate my address, despite being on my road. This was a Christmas gift for a visitor who lives some distance from me. I called at 15:30 but the office was closed I messaged the company; however, I have not received a response. i called again after the holidays but gave up after being on hold for 50 minutes. AVOID and use Amazon, a professional courier !!!