Abysmal service. Driver called on mobile to confirm I was at home for delivery and I confirmed I was. Driver rang doorbell of building and I buzzed him up. He didn't open the door and just stood there. Rang again, buzzed him up again, again he just stood there. I go downstairs and he's already put away the item and about to leave and is irritated when I ask for my item - which is a large rug. He brings it back out and I go to open the door and he refuses to bring it inside and tells me to move so he can take a photo of the building external door. I ask him to bring the package inside and he refuses and puts the item back in the van and drives off. Absolutely ridiculous behaviour, and pure laziness.