Waited in all day, no delivery. Live chat insisted at 5.50 that the driver was on their way but running late. Then got a message saying that they had been and left a card as they couldn't deliver it, delivery was actually never attempted. I couldn't rebook for the next day as by then I had missed the cut off time. I tried to sort this the next day but the driver couldn't go 20 minutes from my address to deliver to my work, resulting in me missing it when it arrived a day late. I'm now hoping it arrives at my work tomorrow. They make Hermes look appealing
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