Where to start?! Told the supplier they had tried to call me to arrange delivery but hadn't. Then when they did finally call could only arrange delivery for 8 days time. On the agreed delivery date waited in all morning but no delivery. Called them and was told item was not loaded onto van?! Didn't even bother to call me to say it wasn't coming. Now one month has passed since order was dispatched and still nothing. Worst courier I have ever dealt with. Failed to load item on to van for second day running despite a supervisor guaranteeing it would be delivered today!