This company is a joke! It doesn’t really match the name DX secure as parcel is not at all secure! Delivered a random passport to my door, as concern citizen I contacted them to report the incident. customer service is unbelievably horrendous. I hate to say this but they are absolutely stupid who don’t know what they’re doing. I communicated with them for a week just for the passport to be collected but it didn’t go anywhere until I told them “I gave up” and just wait for a complaint from the passport owner. I pity the owner of the passport I bet she was worried. We are talking about a passport here a very important and sensitive document. I should’ve surrendered the passport to the police for security. I DO NOT RECOMMEND THIS COMPANY AT ALL. PLEASE AVOID AT ALL COST!