DO NOT GO WITH THIS COMPANY! should have delivered my parcel four days ago! They told me to request a re-delivery, but after 5 attempts it kept saying ‘we can’t process that, speak to an advisor’. As soon as it rings twice, ‘sorry, no advisors are available right now’. Not actually having a customer service I’m sure is breaking the law. Yesterday I spoke to ‘SAM’ deals with the facebook side, obviously has no clue and regenerates the same message ‘we have sent your information through to the correct department’. What the * does that mean, just tell me where my parcel is and when it will be delivered. Just save yourself the headache, as I’ve emailed/messaged/called over 20 times! I’m going to send a formal complaint to ADR because these monkeys can’t act like a delivery service when they can’t deliver/inform the buyers/have none Existent customer service and you can not track your parcel. The worst of all companies! Just avoid avoid avoid!