Poor service. Prematurley informed that delivery would be 13.1.20. Two texts informing of delivery. Second text 14.1.20 informing delivery would be 13.1.20. A signature was required. The consequence and inconvenience was a day off work taken for no delivery required to make an arrangement for a relative to make themself available for 14.1.20 delivery did take place. Feedback was item not recived by DX until 13.1.20. Administration and communication requires to get its act together. A service running at the cost and inconvenience of its customers. This is unacceptable and very poor quality. Browned off customer who would not recommend DX. This information.will.also be fed back to the sender of the goods.