Parcel never turned up on dedicated time. Said attempted delivery on tracking. Called DX and they said they could not deliver bathroom units but would not say why. I phoned again and asked if we could pick the units up as it our bathroom and we urgently need it, they said no and hung up. Now our tracking number does not exist. Last place our parcel was at was Wolverhampton..What is going on? is this theft?.. Heart less crooks!