Anonymous
I have now had 2 deliveries each with frustrating problems. After being notified of the delivery date, the first arrived 24 hrs early and the second didn’t arrive until the following day, and still outside the stated delivery window. Having taken time from work to ensure I was available to receive the deliveries, I ended up having to wait for twice the time at great inconvenience. Despite no delivery, I received no explanation; just a new text message at 0900 hrs the following day stating that the delivery would be between 0700 and 1200....and it arrived at after 2pm! Contacting DX was a nightmare and it seems pretty poor service when competitors can provide up to the hour tracking info and follow through their promises! This is pretty unprofessional and needs sorting out!
5 months ago
 
DX has a 1.24 average rating from 485 reviews

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