Booked a redelivery, waited in all day. I saw their van a little way up the street delivering something, then when it didn't arrive I checked the tracking - it said returned to sender!
The webchat opperative tried to tell me the van I saw wasn't their delivery van (it was!), and that it was being returned to sender at the request of the sender (it wasn't!)
Rubbish! Fuming!
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