I booked a next day delivery with Parcel2go with DX on September the 7th. I was provided with a collection slot from 9am to 5.30pm. I had someone waiting all day but no one from DX showed up to collect. No updated information or next date for collection in the system, and no costumer service. I was left to talk in an online chat of Parcel2go where no one would reply for a long time. Finally, someone on the chat offered to rearrange a collection for the 12th, 5 days later!!! I asked for a refund but no proof of that was provided. I ended up failing my delivery deadline and having to book another parcel courier. I got a bad review on eBay and lost 3 days! No refund had reached my account. Please avoid at all costs, just avoid yourself this trouble!