Since implementing DYL, my agency has seen a significant improvement in the ability to contact clientele consistently and via different avenues. Setting up workflows to maximize the effectiveness of communication and follow up to the customers have made a direct impact in our closing ratios. The streamlined process has enabled a simplified platform that prioritizes leads and helps improve staff productivity. The ability to use the workflows to instantly reach out to customers outside of normal business hours has also enabled us to minimize Lead Gen costs by taking advantage of discounted pricing. The staff at DYL are always willing to assist! I have and will continue to recommend DYL as the premier communication/CRM platform. - Joel Reikes - Farmers Insurance - AZ