We love DYL. It has empowered us to make competitions to see who can make the most outbound calls. At the end of the month, we even calculate who had the most calls and talk time and that person gets an "ACTION" bonus added onto their paycheck. DYL is an amazing tool to not only track your calls, but a great way to keep your staff motivated. I make it MANDATORY in my office to use DYL. 5 stars.
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