DYL has made my life so much more organized and easier since we implemented the program. I am in insurance sales, so I make 300-500 prospecting calls per week. The Notes and Task features allow me "error free" follow up on all leads. The office staff can see who's calling, or send and recieve texts right from their computer. We can send faxes, and use the hands free dialing feature, always a time saver!! We have our leads divided into several Dispoitions and Campaigns, once again making organizing them extremely easy. Communication between office personnel is greatly improved as everyone can see the staus of a client at any given time so we all know who told that client what and when!!! What a time saver this program is! If you don't have it, you're missing out....