DYL has been a huge help to us as a company. We're one of the few companies in our line of business with the ability to Text our clients (and we can even do so while we're on the phone) so it gives us a huge advantage. Our other favorite feature is how we can see who is on the phone, how long they've been on the phone, and who they're talking to. It's a big win for us.
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Alice, Customer Support
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