DYL is very user friendly, appointments are easy to make, and my favorite feature is that my phone will automatically ring when I schedule an appointment. DYL does all the work for you. A busy work schedule sometimes causes me to forget that I have an appointment to make a phone call but DYL never lets me down. Does all the work, all I have to do is answer the phone. Another favorite feature is that I can text on DYL. Makes communicating with clients so much easier!