Before I came Allstate I did not know anything about DYL. I've learned that people from two different offices can use DYL to transfer insured. One cool thing I like about DYL is that you can text and not many apps can don that. One goal I achieved from DYL is taking on 4 calls at once and transfer for them all in a manner time. I came a long way with DYL, I didn't know how to transfer calls at one point, and now I'm taking on a lot of calls.
