Our Iguazu Falls and Patagonia tour Eagle-Eye Tours was an excellent experience and more than exceeded our expectations. However, we did have some concerns with several accommodations, quality of the food and vans used for transport. While the room and grounds at Iguazu Falls were spacious and quite comfortable, for us the dinners were almost to the point of being inedible. Furthermore, our room at Torres del Paine National Park was sadly lacking. We had no hot water or water pressure for three days. As well the dinners were cold and one dinner in particular was not thoroughly cooked. Several of the vans used for transport had unsafe, bald tires, rear brakes that were metal-on-metal and one did not have a working speedometer. The step into the vans was unusually high, making entering and exiting challenging. We were promised a step, but ti did not materialize. We do realize that we were traveling in third world countries, and do not expect 4 or 5 star accommodations. But we do appreciate a hot shower and edible food. We hope that these issues will be taken into consideration for future trips.