Mrs C
The worst company ever. We thought they were a reputable company as we saw them at the home building and renovation exhibition in Harrogate. Well what a big mistake that was. To cut a long story short we ordered over £32,000 with of doors and windows paid our deposit 50% in January come March I am still chasing them to see when they are coming finally they came on a Monday replaced 5 window frames only, no glass, and it was lockdown from that evening. We had gaping holes everywhere with rain and howling wind. We rang them on several occasions they are very good at not answering your calls and when they do they would say "we are following guidelines" I know all construction company's and other double glazing companies were still working. Finally after 7 weeks we got a call to say fitters will be coming to fit the glass and phase 2 has also turned into phase 3. The worst fitters came every single window has had a fault, left a mess everywhere and didn't take the old windows as promised. emailed pics still waiting for action to be taken. Finally we receive phase 2 and phase 3 Windows but they have no fitters a big compact like that only has 2 fitters who left what a joke. So we have had to find out own fitters and now realised the large slider has the locking mechanism missing. Emailed them and rang them several times this week no reply then we got a letter this morning ⁴4th August 2020 to say they have gone into LIQUIDATION . 8 months of stress worry and anxiety caused by these rip-off merchants. Shires if you have a back bone get in touch. I know you have opened up again under a new name. If I don't hear from you I will be putting the name of your new company on here for other unsatisfied customers.
5 months ago
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Shire Doors Ltd has a 4.62 average rating from 225 reviews

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