Hi, really disappointed with the service received, it took 3 weeks for my message to be past on before anyone contacted me, then further 2 weeks before anyone came out to discuss my requirements. James then came out and took measurements, we discussed what I wanted and now am having to chase for the right quote as I keep getting sent the wrong one. I am a first time customer and tbh if I’m having this much trouble getting a correct quote of you then it doesn’t give me confidence you can do the job !! Total time taken to get a quote(which still isn’t right) so far has been 6 weeks. Expected better from a company this big especially from the prices you charge. Had 3 other companies come out within 2 days that have already given me their quotes so will now be using one of them.