Selected option for Saturday delivery on checkout, received message from DPD notifying of Monday delivery. Called to enquire and was told that I would have to pay extra for Saturday delivery as my browser (Chrome) had cropped the rest of the line item I had selected. Sent screen grab of option selected, showing that the text gives reasonable understanding that paying the extra £10 for my order actions Saturday delivery. They showed little interest on the phone and required extra funds.
I understand that website issues can occur, but when making the purchase, I accepted the terms that were clearly visible and didn't appear in any way to be erroneous.
Honouring the sale would have resolved this situation favourably.
Won't use again.
7 years ago
Eastwood (Sound and Vision) Ltd has a
4.9
average rating
from
476
reviews