Once I had decided exactly what professional camcorder I wanted, I then needed to start looking around for the best possible price. It was also vitally important to find an authorised Panasonic dealer. Eastwood Sound and Vision delivered all this and more. A real pleasure to deal with. Their customer service is first class, and their advice, and assistance where second to none. My camera ( Panasonic AGAC160A) was reduced in price by £70 after I ordered it from ESV , so they offered me a £70 refund. Delivery was very quick and overall I am very very pleased. I would definately recommend using ESV as my first choice in audio visual equipment.