My husband and I are appalled at the bad service we have received from Easy Bathrooms, and it is ongoing. We have had to wait ages for items damaged in transit to be replaced, and have now waited two weeks to exchange wall panels wrongly ordered by Easy Bathrooms in Cambridge. If you don't open all your delivered items within two days, which is hardly practical, you are expected not to get a refund for anything that is incorrect. We have had awful problems contacting the designer, who never rings back when he should, we always have to contact him, and he is hardly ever available. Our experience with Easy Bathrooms has turned into a nightmare, and I would strongly advise anyone never to go near them for a new bathroom.