Absolutely shocking treatment from easy bathrooms. Right from the beginning our experience was poor.
Customer advisor totalled our bill wrong and rang up to say they wanted more money, tiles arrived with around 20% smashed.
A year and a half after installation all the poor quality MDF surrounding the bath, sink and toilet is splitting. Both bath and sink plugs broke pretty early on and the toilet is badly marked where the varnish has come off.
We only use bleach like every other household has done!
We sent photos off and received a reply from the technical department to say nothing they can do, this is due to water splashing on to the units and not covered.
So are you telling me we bought a bathroom suite from you which can’t be used around water?!! This was certainly not explained by the sales person in your branch! You also said the toilet varnish had come off due to using bleach!!! Really are you saying that none of your toilets can be cleaned with any kind of cleaning product which has been used for decades?
I will also mention that the shower screen purchased was weak and flimsy and came off the wall within months.
We have complained to the manager of the branch who will not do a thing to help customer services do not want to know and sent an email saying as such.
We are so furious, we are not leaving it here. Thousands of pounds wasted on substandard rubbish. If you’re considering buying a bathroom suite from Easy Bathrooms my recommendation is that you totally avoid and go somewhere reputable.
1 month ago
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