Absolutely disgusting customer service both in store and over the phone. Not one person willing to help or provide any solutions. The online website suggests they have all tiles in stock. When ordering. They take you money then email you to tell you the tiles arnt in stock and they will be delivered in 2 months time. Just as that time comes up for delivery they email again to give a further delay on the tiles. We have waited for 5 months for tiles and yet again the have been delayed another two more months with no guarantee they will arrive then. Absolutely unacceptable. This company takes your money with false promises and false advertisement of what they can actually offer. Tiles have come smashed and broken. This company is a joke. Never ever give them your money or custom they don't deserve any of it because not one person has been able to provide an alternative or solution to the next 2 months delay to our order but still have our money and cannot provide us with the two tiles we need to finish our job with no option to buy showroom tiles 'as they don't do this' or any tiles over their other shops. They decided to send 'alternative look a likes' which don't match at all. To which they then told they actually don't have any of the. In stock either. I couldn't be any more angry or frustrated at this awful company and customer service. I absolutely stumped on what I can do next.