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Anonymous
Incompetent customer service. Two cancelled flights on a weekend- ruined my weekend and had to pay for alternative transport and accommodation that they said they would pay. Three months later they have paid for 1 x train fair however not for any other expenses. They have all the receipts. Have uploaded numerous times however incompetent staff to locate/cross reference receipts and say they do not have- have the feeling that they do not want to pay out and act dumb (like talking to a brick wall). Out of pocket over £400, will never use easyJet again! AVOID, customer service team are shocking and rude
2 years ago
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Easyjet has a 1.8 average rating from 384 reviews