My friend booked 2 flights - one of the passengers on her booking mother died suddenly. On behalf of my friend I contacted Easyjet to only ask what the process was to get a refund for one person on the booking - it was purely a question to help in a difficult situation. I shared a death certificate and gave them the booking details for the ONE person who needed to cancel. Easyjet took this information - cancelled both flights without the permission of the orginal booker - and sent ME a voucher for both flights for £600 ??? How can this happen ? This is a massive data breach ...They never once spoke to the original booker to confirm this action or ask if they authorised this action. The original booker has been trying to get her own flight rebooked for 2 weeks and told 5 times it has been escaleted to get her flight back and still nothing has been done. In the meantime the flights have increased by £100