Booking a return case on easyJet has been a nightmare.I was informed by the ground staff that my case was to be put in the hold which was to big
I agreed with out a problem or argument
The staff member advised that I can get a refund due to my error
When applying for said refund I am told that I can’t as it states in there policy ( which I presume their ground staff have read )
I can’t believe that this airline has turned very similar to Ryan air
So on this occasion after a few attempts to have this resolved I write a unpleasant review
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