Zero Rating for EasyJet This is truly and utterly unbelievable, but I can assure you EasyJet really did this. We are a family of seven, and we booked our tickets to Greece with them. EasyJet has now informed us that our return tickets have been cancelled because they needed to sell them for more money. Apparently, one of EasyJet's values is a customer-centric approach. This experience clearly demonstrates otherwise. They did move six of us from the 1 PM flight they cancelled to the 10 PM flight. The only issue is that my granddaughter has not been moved! Utterly disgusted, I asked how my granddaughter could travel without us. EasyJet's response was, "Not my problem." As a family, we have spent thousands with EasyJet. Never again after this. I would rather pay more for my flights or simply not go than have anything to do with this despicable company. EasyJet, be careful. Pan Am and TWA all thought they were invincible and treated their customers like dirt. Look what happened to them. I will be making a formal complaint to ABTA.