just found out that easy jet lied to me , i had to fly home early from holiday and the call centre staf ignored my call as they obviously wanted to go home so had to rebook a new flight , last week they told me they had issued a refund of the overpayment that i paid because there staff did not do there job and low and behold the person i spoke to who said they were issuing the refund and told me it was done LIED , i phoned today and was told no refund was done , so was they upset a customer had been lied to , no they didnt care at all in fact the atitude was ,,so what who cares, now got to wait 48 hours for another manager to call me to sort this out , absolutyely disgusting that easyjet allow staff to blatently lie to customers and then back it up with a donty care attitude