Horrendous!!!!!!! I accepted a voucher and they make you call up To use it but don’t answer for hours and hours!!! I waited for 3 hours on 3 straight days I couldn’t wait any longer and now my flights have gone!!! Why issue vouchers you haven’t got the capacity to service!!!! Why let customers who could of insisted on a refund go though this stress it’s ludicrous!!! I am so stressed I will remember how horrendous this was and tell everyone I know!!
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