Customer service was terrible. Waited 8 days for a pair of gloves to be dispatched after paying the extra fee for “express delivery”. Once I realised these weren’t going to arrive in a timely manner I tried to contact them to cancel the express delivery (as there is no point when it takes a week to simply “process” an order prior to evening reaching dispatch) they were smug and rude when I got to speak to someone initially then non responsive after that when I tried getting a refund. Wouldn’t answer phone messages, call back or reply to an email. Worst customer service I have ever encountered!
2 years ago
easyr.com.au has a
2.4
average rating
from
24
reviews