https://easyrentbulgaria.bg/ (also known as easyrent, easy rent) have a fleet of aging vehivcles.
I rented the lowest-priced car in summer of 2022.
The Fiant Punto was beaten up on the outside, good on the inside; it showed a "check engine" light on the 1st day. After a lot of arguing I got them convinced to replace it. They gave me a Renault Cleo.
The key card failed on the 10th day, without me dropping it or bending it. I waited 14! hours for a locksmith to come and repair it; no replacement car was available. In addition, the left back door wasn't opening, the wipers were not working right, the AC was weak.
The worst thing was the customer support: the rental papers listed 2 cell phone numbers. Out of about 80 calls they picked up 3 times. At the end they told me they have a landline phone that is more reliable and that I can find it on their web site. I wish I knew this earlier; I spent hours on the phone, trying to reach them.
Will never rent from them again!
1 year ago
Easy Rent Bulgaria has a
4.1
average rating
from
241
reviews
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