“I am really disappointed about my negative experience with the car rental service. It is frustrating to be blamed for damage I didn't cause and to have my deposit withheld(2400lv). I had a poor experience with the car rental company since the beginning. They didnt give me the car I have booked, but a cheaper one. I wasnt treated well. If you're looking for alternatives in the future, you might consider reading reviews or asking for recommendations from friends or online communities to find a company with better service standards.”
“Total scam!
At beginning of March I rented a car in Sofia airport after booking through Ryanair website... i also got an insurance trough tmRyanairbinsuranxe ... when I picked up the car i was requested to provide a deposit with my credit card of 3000 BGN ( this is normal as the full insurance i bought was 3rd party). After I returned the car, they claim theat there were damages below the car (invisible at sight ) and fir this reason I got charged other 3000 BGN ... after more than 45 days they still did still did not returned the initial deposirlt (serious company return it after max 5 days ) plus they refuse to prpvide my 3rd party insurance the full documentation to allow them to finalize the practice.. result: after 1 month and a half they still owe me 6000 BGN...I'm proceeding with legal actions i hope all the people scammed in this way but those criminals will do the same”
“I'm so glad that I choose easyrent over others firms. The cars are good looking and not very expensive ass well, everything is so easy to book, the working guys are very kind and helpful. They return me the deposit on the moment. I am their costumer for the 2nd time and next time when I come to Bulgaria I will use their services again !! :)”
“I have rented cars from Easy rent Bulgaria since 2019 year and I'm very satisfied with the service and attitude I'm receiving every time I visit their office. Cars they give me are always late4st models, in perfect condition inside and out at very good price. I always leave my deposit and cash and I receive it immediately when I return the car.
Recommend with both hands and I will definitely use their services again and again.”
“As expected the car was prepared for us when we arrived, we could extend the car without coming back to the airport which was perfect since our flight got changed last moment”
“I use the service of Easy Rent Bulgaria from about 3 years.
Every time everything proceeds smoothly and everything is prepared when I arrive at their desk.
They buy new cars very often and always they have small surprises and upgrades for their common customers.
Deposit always refunds straightaway after returning the car and it is a very big pleasure to work with this company every time when I am in Bulgaria”
“Excellent servie and very immpresive car park.
The staff works very fast, efficient and proffecional.
The car was clean and new.
Highly recommended!!!”
“Their have office in the airport which was perfect, the cars are kept in the underground parking and equipped for the winter conditions, deposit was returned immediately”
“they are the most untreatable company, they didnt refund my deposit I paid 5000 lv , it passed 3 months they didnt give me back , I asked the invoice of the damages they also didnt want me to sent by email. they are cheaters. never trust them . bustards , cheaters, liars, ashole.”
“The worst company ever. Please avoid at all cost this company it’s a typical robbers. They con their customers. The company it’s called easy rent but nothing with them is easy. I arrived 3 am in Sofia. The guy told me where the car was and told me to inspect it myself and gave me the keys. I’ve done full 360 video. On return he immediately spotted a unexisting scratch. They charged me 800€ the charge was not present but it was almost underneath it’s difficult for any customer to inspect. They know where to hit you. They didn’t offer me a transfer to the airport terminal like other companies. The car they gave me was a complete old junk and very bad car.
Stuff are extremely unprofessional and lazy. They are grumpy and make you feel unwelcomed. Please avoid this company at all cost they are bad very bad
😡😡😡👎🏻👎🏻👎🏻👎🏻👎🏻🚫🚫🚫🚫🚫”
“Biggest SCAMMERS!! Avoid this company!! First time I didn't checked the reviews and I got caught...
Even with full insurance from their company, they took deposit money from the card and never returned back!
Even they say they would take it in cash , but that's the reason they didn't take in cash, as they never return it on the card!!
They gave me car with leaking fuel tank! I supposed to bring it my self to another city to get replacement one, even I rang that I'm coming, they didn't even tried to make car ready by the time I would come for replacement. Only when I came, worked first finished his lunch, after he washed the car, filled air in tires, both cars had punctures in tires, the lights came on on same day of car collection. One of the car was in bits... Terrible smell inside, dirty burned with cigarettes seats, both cars had damages all around, and mainly, lady said it's ok that fuel is leaking, that it's happen in these cars, it was just overfilled by petrol station worker... Terrible communication, terrible service, terrible condition cars... And not return deposit!! Will spread all this story in whole internet!”
“Easy pick up point in Sofia Airport.The car was clean and prepared on time with full tank of petrol.Everything was excellent, keep up the good work 👍🏻”
“I recommend! Perfect services, the cars are brand new, the terms and conditions for renting a car are very clear. I left my deposit in cash and I received it immediately when I returned the car back. I will definetely use their services again.”