I made my reservation months in advance. I had to pay for my rental car when the reservation was made. It was my understanding that I had "Paid in full" at that time. It was my daughters 21st birthday party and we were to head straight to Disney World after I picked up our rental car. Well that's where the trouble began. Because EasyRentCars is a 3rd person rental company. I was sent to a horrible rental company "Clubs Car Rental" that are truly the rip off artists of the century! They charged more than double on the spot before I could get my car in addition to what I had already paid easyrentcars . I felt bullied and decided to contacted the police concerning the "Clubs Car Rental" company I was told by the police that they are called to this scam car rental place all the time. To make a long story short Easy Rent Cars did not have my back. They have no power to help at all. It was a nightmare. Do yourself a favor and don't use this company......