I rented an SUV for the week. Drove out to O'Hare to pick up the vehicle only to be told that I have to be from out of town with an airline ticket. They could not refund me, I'd have to call EasyRentCars. Called EasyRentCars and they said they couldn't refund me because it was past the pickup time. Extremely frustrating. I reviewed the confirmation and I don't see this stipulation.
6 years ago
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