I placed an order (12/5/20) only to later receive an "order canceled" email, leaving me hungry and without food.
What's worse, my previous order (12/1/20) left me waiting for hours. Nothing. Paypal shows an authorization to EatStreet for $40.96. This authorization never did complete itself. I think I know the reason. But you would think the EatStreet system would have at least contacted me to see why my order did not complete itself after a couple hours. Instead, I just sat around waiting and waiting. I kept checking for update info in the EatStreet app, but found none.
I had deleted my account over the spring and summer b/c of the way I was treated by their customer support last winter. I wanted nothing to do with EatStreet. But too many of my favorite restaurants are tied to EatStreet. Most of the restaurants I order from are locked up by Eatstreet. I live in Madison, WI, which is where EatStreet has its HQ. If I could order from my favorite restaurants with another service, I would.
So here I am, suffering their terrible service, once again.
4 years ago
EatStreet has a
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