There needs to be an option for zero stars for Eat Street. They are the worst delivery service in Lawrence, KS. I've tried them multiple times now and it's never been a positive encounter. Each time they always have problems: the order was wrong, the food was cold, some of the order is missing, the food was spilled all over the inside of the bag, the food was left outside in the cold and they failed to let us know it was here. This time they delivered to the wrong house entirely and just said sorry, we can't reorder for you. If you check leave outside and ring doorbell, they don't bother to confirm they got the right house or make sure someone answers and picks up the food. They just drop and run and too bad so sad if it's the wrong house. Here we are two hours after the food was supposed to be here (the wait time to call Eat street and ask for help is loooonngg too) and and they can only refund the bill. They tell you to start all over and reorder from their app again. They can't do that part for you either. But don't worry folks, they offered me a $5 off coupon so that makes it better right? Never again Eat Street, keep your measley coupon, you've left me hangry for the last time you animals!!