Last month I sold an item that I admit was not completely cleared from my iCloud account. The buyer opened a case for a refund, I refunded the buyer and now the buyer resold the item to someone in Ukraine who’s been contacting me. I spoke with the buyer in Ukraine and they stated that they purchased the phone from a Ukrainian website similar to EBay. When I called EBay to notify them they stated that it was my fault for refunding the customer and that it was my duty to contact the customer because there is nothing that they can do. When I contacted the buyer, he lied and said that once he was refunded, he threw the phone away. When I confronted him about the new buyer contacting me, he just said that he was “sorry” but he contacted someone about returns and never got a response. Don’t sell or buy anything on the website, you won’t get the proper help if needed.