I ordered a beautiful snowglobe for my mother on the 4th of December. They tried delivering on the 22 and I missed it. I picked up at the drop off point, opened it up and it was completely destroyed. And I know for a fact that is was broken for a while because the water had all dried up so I don’t even know when it was damaged. I have attempted several times to return or to contact help but it was very difficult and only caused me and my husband stress. I am very disappointed and angry that I will not get my money back, over $100. I will not be buying from eBay again and I give a very poor review of the services.