I made an error when listing something, and before I had the chance to take it down once I realised my error, I was admitted to hospital. When I finally got out hospital, I noticed I had received an invoice for the fee I contacted customer services to be told the money they took was paid back (which it wasn't), as they understood my circumstances. Then when I contacted on numerous occasions with regards to the invoice emails I kept receiving after payment had been made, they told me not to worry. Then I started getting harassed by debt collectors to be told the issue would be resolved and someone would get back to me. I was told this twice and no one got back to me. I was then rudely told this was to be paid with the chat ending without them listening to anything else I had to say, or taking accountability for the distress and now increased payment that I apparently owe. I would not use this site for buying or selling and the distress this has caused in an already difficult time has been horrible. Terrible customer service.