Anonymous
I Have been using eBay for about a year now for selling and buying and when I have to talk to customer service it's kind of a pain as they sound like broken records stuck on "im sorry". Until today, this guy Fabian and another assistant who's name I did not get (best guess on spelling as it was a phone call) helped me beyond belief to the point I was baffled with how amazing the service was. They walked me through everything they were doing and explained it perfectly with alot of detail, apologized for inconveniences and for being put in hold for a minute while he contacted a different department for further assistance but DID NOT OVERDO IT!!!, checked back in on me while I was on hold like an absolute boss and even went as far as waiting for my response before abruptly interrupting me in the middle of my sentence as I have happen alot here. ALL PROPS GO OUT TO FABIAN AND WHOEVER ELSE HELPED ME TODAY IN CUSTOMER SERVICE YOU WERE BEYOND INCREDIBLE!!! EBAY NEEDS TO GIVE THESE ABSOLUTE G.O.A.T.S A RAISE OR PROMOTION ASAP!!!!! y'all definitely restored my faith in eBay customer service and if you guys happen to see this you gotta know your the best customer service reps I've had the pleasure of working with in years as nobody nowadays has respect or a spark of life like these guys had just apologies, depressing and aggravating conversations mixed with let downs. AGAIN FABIAN AND THE OTHER GUY ARE ABSOLUTE G.O.A.T.S OF EBAY CUSTOMER SERVICE!
2 years ago
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