I bought an item a few months ago but was given used tape instead. I contacted ebay asking for help. I made my claim on a thursday. Forgot they don't work on the weekends so I had made another appeal by mistake, then contacted them on monday, not realising that monday was only the second day. Therefore my account had been banned. I am now trying to make a formal complaint as I believe the situation wasn't handled properly but they won't let me. I contact them personally and they turn me away.
